How we help families navigate repatriation with dignity

At Tester & Jones Funeral Directors, we understand how difficult it can be when a loved one dies away from home. Whether the death occurs abroad or in the UK, the practicalities of bringing someone home can feel overwhelming.

Over the years, we have supported families to bring their loved one ‘home’.  This can include bringing a loved one back to Crowborough, if they have perhaps died unexpectedly while away on holiday or perhaps supporting a family to take their family member back home to another country. You can be reassured that our dedicated Repatriation Service is here to provide guidance, care and complete support – every step of the way.

What is Repatriation?

Repatriation is the process of returning a decreased person to their home country or bringing them back to the UK for a funeral or burial. This can involve documentation, airline arrangements, liaison with overseas authorities and co-ordination with consulates or embassies.

At Tester & Jones, we manage these details with dignity and professionalism, allowing families to focus on what matters most – remembering and honouring their loves one.

International Repatriation

If your loved one has died abroad, we will:

·       Organise all required travel documents.

·       Communicate with international authorities and funeral homes.

·       Arrange approved transportation.

·       Prepare the deceased for their journey home.

·       Provide translation support when needed.

UK-based Repatriation

If your loved one needs to be returned overseas from the UK, we will:

·       Secure permits, certificates and embassy documentation.

·       Coordinate with receiving funeral directors abroad.

·       Arrive at the airport with your loved one for safe transfer.

·       Ensure compliance with all regulations for the destination country.

Why families choose Tester & Jones

Experience: We have extensive experience in navigating international procedures and managing repatriations with care and precision.

Compassion: We know repatriation often comes during an already painful time. Our team offers reassurance, clarity and emotional support throughout the process.

Service: From paperwork to travel arrangements and liaison with officials, we handle everything discreetly and respectfully.

Frequently asked questions:

How long does repatriation take?

Timeframes depend on the country involved, documentation requirements and flight availability but we work to ensure everything is completed as quickly as possible.

How much does repatriation cost?

Costs vary depending on distance, airline charges and documentation needs. We provide clear and transparent estimates from the start.

Do I need to contact an embassy myself?

No, we take care of all necessary communication with embassies, consulates and overseas officials.

We are we for you. Whether you need immediate assistance or simply want to discuss options, our team is available 24/7: 01892 611811.