We told you recently that Tester & Jones was due an inspection by our industry association SAIF and we are delighted to report that we passed that ‘Quality Assurance Inspection’.
As a member of SAIF, we abide by its Quality Assurance Programme – which ensures members of the public receive the first-class service they expect from using an independent funeral director. Every area of our business was inspected including our premises to our administration practices.
Our health, safety and hygiene were also assessed, as well as our day-to-day operations. The inspector also wanted to see estimates we have provided to families, as well as seeing a copy of our price list to make sure it conforms to the SAIF Code of Practice.
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